PRIVACY POLICY

Scope of this document

This privacy policy discloses the privacy practices for AlertDriving.com’s web site.  We provide this policy because you have the right to know what personal information we collect, how we protect it, and the circumstances under which we may disclose it.  This privacy policy applies solely to information collected by this web site.  It does not apply to information that we may gather from the Employer of our registered users or their agents through any other channels.  (In this policy, "Employer" refers to a client of AlertDriving.com that has given you a company vehicle to use.)

Information Collection and Use

At AlertDriving.com, we collect several different categories of information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services (“Clients”). Not all of these categories will necessarily apply to each of our registered users – we will only collect the information that we need in order to adhere to our service level agreement with your Employer.

• Personal Identifying Information

We collect personally identifying information from you through this website and with your permission, from your Employer.  Examples of personally identifying information that we collect are: your name, address, employee identification number, and phone number.

• Driver Training Information

Your Employer assigns AlertDriving.com driver training modules to you, and you are graded on your understanding of the module’s content.  When you begin a training module, we store the following information:

• The date and time that you began and finished the module

• Your response to each quiz question

• Your grade and pass/fail result for the module

• Financial Transaction Information

Some of our users will purchase training modules by making a credit card payment through our website.  In this situation, we will request payment information from you on our order form. To buy from us, you must provide your name and financial information, including credit card number and expiration date.  We use this information for billing purposes and for processing your orders.

• Access Log Information

Our web server software collects clickstream data on all visitors to our website.  A clickstream is a record of a user's activity on our website, including your IP address, pages visited, in what order the pages were visited, and information about the browser being used to access our site.  We collect this information in order to better understand how our customers use our site, and how our software can be improved.

• Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Surveys & Contests

From time to time, we may request information from users via surveys or contests. Participation in these surveys or contests is voluntary and the user therefore has a choice whether or not to disclose requested information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Site.

Special Offers

Users will occasionally receive information from Alertdriving.com on products, services, special deals, or newsletters.

Sharing of Information Collected

Information that we collect from you is only made available to:

• AlertDriving.com employees who need access to information in order to fulfill customer service requests.

• Specially designated employees of your Employer (“Fleet Administrators”), who need access in order to fulfill their job functions.  To find out who your designated Fleet Administrator is, you may send an email to support@alertdriving.com.

• We may share aggregated demographic information with our business partners from time to time. This is not linked to any personal information that can identify any individual person.

• AlertDriving.com will never share your information with any third party for marketing purposes.

Your Access to Information

If you are a registered user, you can review the Driver Training Information that we have at any time by logging in to your account on the AlertDriving.com website and navigating to the "My Activities Homepage" page.

Our Commitment to Security

We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

We do not store credit card information on our servers. Your credit card information is sent directly to the bank for processing, over a securely encrypted (minimum 128-bit SSL) connection.  AlertDriving.com retains only the last 4 digits of credit card numbers used for transactions.  The last 4 digits are used to correlate credit card payments with their applicable sales transactions.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our network administration team monitors our security systems to make sure that your account is safe and secure. Although attempts by unauthorized users to break into systems are rare, we work hard to ensure that our site uses the latest technology to defend against unauthorized attacks.  Every user that has access to personal or sensitive information must use a strong password to access our system.  Administrator passwords are never communicated through insecure channels such as email.  In addition, administrators that have permission to view our user’s personal information must access our site through a secure SSL connection.

Links to Other Websites

This Site contains links to other sites. Please be aware that Alertdriving.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Site.

Choices about Information Collection

Alertdriving.com provides its customers with the following choices about how they offer their information:

• Customers can always choose not to provide information, even though it might prevent the use of certain portions of the Site.

• Customers are given the opportunity to “opt-out” of having their information used for purposes not directly related to our site at the point where we ask for the information.

• Customers who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line.

Updating Personal Information

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us.

Contacting Us

If you have a concern about privacy at AlertDriving.com, please contact us with a thorough description of your concern.

AlertDriving.com is operated by Sonic e-Learning Incorporated. Our corporate headquarters are located at:

250 Ferrand Drive, Suite 301
Toronto, Ontario M3C 3G8
Canada

BY PHONE
Toll-free: 1.877.867.6642
Outside North America: 1.416.750.0210