The client needed to launch an effective Driver Risk Management solution to address the needs of their 5,800 drivers. The client requested a program that would reduce collisions and strengthen their liability protection.
Through our custom built user-interface the client selected AlertDriving's Hazard Perception Evaluation program (HPE). By focusing training dollars on assessing each driver in six core safe driving categories, HPE assigned targeted online training modules that addressed each driver's specific deficiencies.
Outstanding results were achieved with the program as collisions were down by 63% compared to the previous year. Just as important, the Client experienced much fewer personal injury claims and its liability exposure was also lowered.
The Client, which employs roughly 25,000 people globally, wanted to cut collisions and create a shield against its liability exposure.
To address the liability exposure concerns, AlertDriving created two custom policy modules (i.e. one for drivers operating company-owned vehicles and another for people driving their own vehicle on a reimbursement program) that spelled out what was expected of each class of driver.
Since the program launched, the client was able to successfully reduce collisions, costs and liability exposure. Their CPMM dropped by 22% and the APMM fell by 28%, in 2010.
The charts above outline a comparison of the cost per million miles driven (CPMM) and the accidents per million miles driven (APMM) from 2008 through the first quarter of 2010.
Work with the client to create a customized program that keeps their drivers safe while also targeting higher-risk drivers.
To accomplish this, we recommended that the Client initially target its top crash causes using 12 modules from AlertDriving's comprehensive driver training library. With positive results in year one, the plan called for a more targeted training program aimed at their high-risk drivers.
On the strength of an initial 26% reduction in preventable accidents, the Client implemented AlertDriving's Hazard Perception Evaluation program (HPE). HPE successfully focused the client's training dollars by only assigning training to the drivers that needed it. In total, collisions fell nearly 40%.
Develop a tailored program to address all of the client's Spanish-speaking drivers in Central and South America. The solution was designed as a pilot program to build a business case for expanding into other countries served by the client.
The pilot program consisted of 12 Defensive Driver Training modules that were developed specifically for each participating country. The following is a list of the module titles:
The pilot program was launched just 12 days after the client committed. Participation was outstanding with 100% of the drivers taking the training program and only 1.2% not completing all 12 modules.
Importantly, collisions decreased 65%.
The significant reduction in collisions can be attributed to how well the program has been received by the drivers.
Below, the compliance rates are shown with the corresponding collision results. As the compliance rate increased month to month, so did the reduction in collisions.
What's not shown is the zero collisions experienced by the Client in August 2010, compared to 13 incidents in August 2009.
Study the effectiveness of a Manufacturing Co's Driver Risk Management Program.
This was accomplished by comparing collision claim data before and after the AlertDriving program was implemented. The program included 12 high-impact defensive driver training modules for 5,000 drivers across North America.
The client's collision rates were reduced by 50% and their claims costs declined accordingly. There was a clear decrease in major collisions stemming from lane changes and intersection crashes - both of which have the potential to cause catastrophic losses as they tend to involve more vehicles.
The study also found that 3 out of 10 drivers were not able to achieve the required passing grade of 90% on their first attempt at the driver training modules. This indicates that these drivers have a low level understanding of the basic safe driving principles, which represents an unacceptable degree of risk. Specifically, 28% of the client's drivers did not earn a passing grade on their first attempt, and 5% of the drivers scored 60% or less, placing them in the high-risk category.